HubSpot is a customer relationship management (CRM) platform that provides a range of tools for managing customer interactions and data. Some of the basic features of HubSpot include:
- Contact management: HubSpot allows you to store and manage customer contact information in a single location, including details such as name, email address, phone number, and social media profiles.
- Email marketing: HubSpot includes tools for creating and sending email campaigns to your customers and leads.
- Marketing automation: HubSpot provides a range of marketing automation tools, including the ability to create and publish web forms, landing pages, and pop-up forms to capture leads.
- Lead capture and management: HubSpot allows you to capture leads from a variety of sources, such as web forms, landing pages, and social media, and track their progress through the sales funnel.
- Analytics and reporting: HubSpot provides a range of analytics and reporting tools to help you track the performance of your marketing and sales efforts.
- Customer service: HubSpot includes a customer service platform that allows you to manage support inquiries from a variety of channels, including email, phone, and social media.
There are many other features available in HubSpot, depending on the specific plan you choose. You can find more information about the features offered by HubSpot on their website: https://www.hubspot.com/products/crm/features