Support and returns start with a record

What is Robauto? A Guided Walkthrough — lesson 4 of 13 (DEFINITION)

Brand records help people and agents find available support channels and return policies. Where a supported request tool exists, follow its required preparation and confirmation steps. Looking up a brand is different from contacting it, and submitting a request is different from receiving a refund.

Source: Robauto — Brand support

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