# Step 0 — pick a workflow worth automating

Choose one high-volume, low-ambiguity task with a written process: policy Q&A, RFP first drafts, ticket triage, order status. Write today's baseline (volume, minutes per case, error rate). No baseline, no proof, no budget next quarter.

Canonical: https://robauto.ai/learn/microsoft-agents/3

_Deploy Agents on Microsoft: Copilot Studio, Fabric & Power Platform — lesson 3 of 20 (PLAYBOOK)_

Choose one high-volume, low-ambiguity task with a written process: policy Q&A, RFP first drafts, ticket triage, order status. Write today's baseline (volume, minutes per case, error rate). No baseline, no proof, no budget next quarter.

Source: [McKinsey — The State of AI](https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai?utm_source=robauto)

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